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Rates and Service Descriptions

Monthly Rates for Telephone Service  
 Residence Single Line: Touchtone-$13.75
 Business Single Line: Touchtone-$16.75
 Federal Subscriber Line Charge: Single-line-$6.50

 

Multi-line Business-$9.20
 911 Tax: $.50
 Montana TDD Tax: $.10

Basic Custom Calling Features  

 B1 Call Waiting $1.50
 B2 Call Forwarding $1.50 
 B3 Speed Calling  $1.50
 B4 3-way Calling  $1.50
 B5 Line busy call diversion  $1.50

Custom Local Area Signaling Services (CLASS)

 C1 Caller Identification (Name & Number)  $ 5.00
 C2 Anonymous Caller Rejection  $ 2.00
 C3 Continuous Redial  $ 2.00    **$0.50
 C4 Distinctive Ringing/Call Waiting  $ 2.00
 C5 Caller Identificatioin on Call Waiting  $ 2.00
 C6 Call Trace  $10.00
  C7 Caller Number Delivery Blockin  
 C8 Caller Identity Deliver & Suspension  
 C9 Voice Mail Msg. Wating Ind. Light  $ 0.50
 C10 Password Toll Restrict  $ 3.50
 C11 Last Call Return  $ 2.00    **$0.50
 C12 Last Call Return Block to Private  $ 2.00
 C13 Selective Call Acceptance  $ 2.00
 C14 Selective Call Rejection  $ 2.00
 C15 Selective Call Forwarding  $ 2.00
  C16 Call Forward Busy  $ 2.00
 C17 CAll Forward No Answer  $ 2.00
 Any Two $2.00 CLASS  $ 3.50
 Any Three $2.00 CLASS  $ 4.50
 Any Four $2.00 CLASS  $ 5.50
 Any Five $2.00 CLASS  $ 6.50
 Any Six $2.00 CLASS  $ 7.50
 All $2.00 CLASS  $ 8.50

Voice Mail Service

 V1 Basic Voice Mail $ 3.95
 V2 Expanded Voice Mail  $ 5.95
 V3 Deluxe Voice Mail  $ 7.95
 V4 Family Voice Mail  $ 8.95
 V5 Announcement  $ 1.95
 V6 Voice Bulletin Board  $16.95
 P1 Any Three of B Features  $ 3.75
 P2 Any Four of B Features  $ 5.00
 P3 CLASS Basic Package - includes C1, C2, C3  $ 7.50
 P4 CLASS / Voice Mail Package - includes P3 and V1  $10.95

*Non Recurring rates are not applicable when Custom Local Area Signaling Services are provided at the same time as the business or residence subscriber line service is established.  On each occurrence when one or more Custom Local Area Signaling Service(s) are added on an existing subscriber line only one Non Recurring charge will apply.

When a service is programmed for both Call Waiting and Call Forwarding, only one of the two may be activated at any one time.

A service may be programmed with any combination of the five Custom Calling Services except that services with Line Busy Call Diversion may not be programmed for Call Waiting or 3-Way Calling.

DESCRIPTION


Anonymous Caller Rejection
Anonymous Caller Rejection is an arrangement whereby a subscriber may program the telephone line to reject any incoming calls with blocked or "private" identification status.  The subscriber is able to turn the feature on or off at any time.  A call coming in from a blocked telephone number will be routed to a recorded announcement and rejected. Tinctive ring will be delivered and the call will be.

Call Forwarding - permits transfer of all incoming calls automatically to any dialable number.  The number can be selected by the customer each time Call Forwarding is activated or the call directed to the previously selected number.  If the alternate location is not a free call, the customer will be billed for each call forwarded.

Call Forward Busy
Call forward Busy allows the subscriber to forward incoming calls to another predefined directory number when the called line is busy.

Call Forward No Answer
Call Forward No Answer allows the subscriber to forward incoming calls to another predefined directory number if the called number is not answered within a pre-selected number of rings.

Call Waiting - a distinctive tone informs the telephone user that another call has been placed to his line.  By briefly depressing the hookswitch, the user will be connected to the second caller while holding the first, subsequent depressions of the hookswitch will allow the user to alternate between callers.

Caller Identification
Caller Identification allows a subscriber with a special telephone display unit to be notified of the telephone number and directory name as an incoming call is ringing.  This information, along with the date and time of the call is stored in the display unit regardless of whether the call was answered.

Caller Identification on Call Waiting
Caller Identification on Call Waiting is an arrangement whereby a subscriber who is using an exchange line is alerted by means of a tone signal and the display of the caller's name and number on his display unit when another caller is trying to reach that line.  The subscriber, by flashing the switch hook on his telephone, is able to have alternate conversations between parties.

Caller Identity Delivery and Suppression
Caller Identity Delivery and Suppression allows a subscriber to block and unblock their directory number and name on all calls made from a particular line on the terminating subscriber's display equipment.  The subscriber can block or unblock a single call by dialing an activation code prior to placing a call.

Caller Number Delivery Blocking
Caller Number Delivery Blocking allows a subscriber to block and unblock their directory number on a terminating subscriber's display equipment. To block the delivery of their number, the subscriber dials an activation code prior to placing a call.

Call Trace
Call Trace allows a subscriber to initiate a trace on the last incoming call by dialing an activation code immediately after the call is terminated.  The subscriber automatically authorizes and requests the Company to release the results of any and all traces initiated by the subscriber directly to the subscriber's servicing law enforcement agency. The trace record will provide only the incoming telephone number and no way identifies the person actually placing the call.

Continuous Redial
Continuous Redial allows a subscriber to dial a code to continuously redial the last outgoing telephone number for up to thirty minutes regardless of whether the call was answered.  If the outgoing call is ready to be connected, a distinctive ring will be delivered and the call will be connected when the telephone is taken off hook. The activation of this feature can be canceled by the subscriber when desired.

Distinctive Ringing/Call Waiting
Distinctive Ringing/Call Waiting is an arrangement whereby a subscriber may designate up to thirty one telephone numbers for which incoming calls will be identified by a distinctive ring.  The subscriber is able to program and review the list at any time.  If a subscriber also subscribes to call waiting services, incoming calls from telephone numbers on the distinctive ringing list will be identified by a distinctive tone when the telephone is in use.

Last Call Return
Last Call Return allows a subscriber to dial a code to hear a recording of the last incoming call's telephone number and if desired, automatically dial the telephone number regardless of whether the call was answered. If the called line is busy, the number will be redialed for up to thirty minutes.  If the outgoing call is ready to be connected, a disconnected when the telephone is taken off the hook.

Last Call Return Block To Private
Last Call Return Block To Private allows a subscriber the option to deny to the called party the ability to invoke the called party's last call return option.

Line Busy Call Diversion - permits calls to automatically be transferred to a predetermined alternate number whenever the primary number is busy.  The alternate number can be any dialable number and can be modified only at the Central Office.  If the alternate location is not a free call the customer will be billed for each call diverted.

Password Toll Restrict
Password Toll Restrict allows a subscriber to select a four-digit personal identification number, which must be dialed prior to completing a long distance call.

Selective Call Acceptance
Selective Call Acceptance is an arrangement whereby a subscriber may designate up to thirty-one telephone numbers from which calls will be accepted. The subscriber is able to program and review the Selective Call Acceptance list at any time.  A call coming in from a telephone number not on the Selective Call Acceptance list will be routed to a recorded announcement and rejected.

Selective Call Rejection
Selective Call Rejection is an arrangement whereby a subscriber may designate up to thirty-one telephone numbers from which calls will not be accepted. The subscriber is able to program and review the Selective Call Rejection list at any time.  A call coming in from a telephone number on the Selective Call Rejection list will be routed to a recorded announcement and rejected.

Selective Call Forwarding
Selective Call Forwarding is an arrangement whereby a subscriber may designate up to thirty one telephone numbers from which incoming calls will be forwarded to another designated telephone number.  The subscriber is able to program and review the Selective Call Forwarding list at any time.  A call coming in from a telephone number on the Selective Call Forwarding list will be routed to the designated telephone number.  All other incoming calls will ring to the subscriber's telephone number as usual.

Speed Calling - permits placing local and long distance calls to pre-selected telephone numbers by dialing an abbreviated code.  To add a number to the calling list the customer uses his own telephone.

Three Way Calling - permits a telephone user to add a third party to an existing local or long distance call.  It will also permit a telephone user to consult privately with a third party while holding the original call.

Voice Mail Message Waiting Indicator Light
Voice Main Message Waiting Indicator Light allows a subscriber with a special telephone display unit to be notified by an indicator lamp being turned on that a voice mail message has been received.


CONDITIONS

Custom Local Area Signaling Services are offered with residential and business line service only; payphone provider service is excluded from this offering.

Custom Local Area Signaling Services require special facilities and will be provided only where such facilities are available.

VOICEMAIL DETAILS

DESCRIPTION

VoiceMail provides an audio mailbox to record, store, and save audio messages.  The service will greet incoming callers with a personal greeting in the customer's own voice.  It can be accessed from any tone telephone.  It will provide security coding which is set by the customer.  There will be several levels of service available to all customers.

Voice bulletin boards provide a multiple level voice storage and information center.  The service will greet incoming callers with a personal greeting and present them various options such as listening to per-recorded messages, or leaving messages.  This service will provide multiple mailboxes under one telephone number.

Announcement only provides a customer-recorded message that does not record or store any incoming messages.

Call Forward-Busy and Call Forward-Don't Answer and MR all are provided on each voice mail customer's line.  CAB automatically transfers incoming calls to the voice mail system when the customer's line is busy.  Call Forward-Don't Answer sends call to voice mail system after a pre-selected number of rings chosen by the customer.  MW provides a stutter dial tone to customer's hone when messages are waiting.

CLASS OF SERVICE

V1-Basic Voice Mail

  • stutter dial tone notifies of message waiting
  • new messages retained 7 days
  • saved messages retained 2 days
  • 30 second greeting message
  • 60 second incoming message
  • maximum number of messages-10
  • call forward don't answer/busy

V2-Expanded Voice Mail

  • stutter dial tone notifies of message waiting
  • new messages retained 10 days
  • saved messages retained 5 days
  • 30 second greeting message
  • 60 second incoming message
  • maximum number of messages-20
  • call forward don't answer/busy

V3-Deluxe Voice Mail

  • stutter dial tone notifies of message waiting
  • new messages retained 14 days
  • saved messages retained 14 days
  • 30 second greeting message
  • 60 second incoming message
  • maximum number of messages-30
  • call forward don't answer/busy
  • scheduled message delivery

V4-Family Voice Mail

  • up to 6 mail boxes under one telephone number
  • greeting message to give address of each mail box
  • new messages retained 7 days
  • saved messages retained 7 days
  • stutter dial tone for message notification
  • 60 second greeting message
  • 60 second incoming message
  • maximum number of messages-10 each box

V5-Announcement

  • 120 seconds of announcement only
  • provided no message recording

V6-Voice Bulletin Board

  • introductory bulletin to notify caller of options
  • announcement messages
  • multiple user mailboxes under one phone number
  • allows caller to skip to exact location in bulletin board once they know options
  • make outbound calls to auto attendants
  • scheduled message delivery
  • question and answer bulletin boards
  • multiple categories of information
  • distribution lists to multiple users

CONDITIONS

a)Voice Mail is provided 24 hours a day, seven days per week.
b)Messages left in a mailbox beyond the maximum amount of time as stated in each class of service will automatically be cleared by the Company's equipment.
c)Southern Montana Telephone Company will not be liable for any damages, regardless of the cause, whether direct, indirect, special or consequential.
d)Southern Montana Telephone Company makes no warranties to the customer, and it expressly excludes and disclaims implied warranties such as warranty for fitness for a particular purpose of merchantability.
e)Southern Montana Telephone Company may disconnect, without advance notice any voice mail service which is used to obstruct or otherwise interfere with the service of other users

In the event of an interruption of service for any reason not the customer's own negligence or willful abuse, and the service remains out for more than 2 hours after being reported to the

a)Company, the Company will issue an appropriate adjustment to the customers account
b)A non-recurring installation charge will apply. However, the Company may waive or discount the charge for certain non-profit institutions or employees or during special promotions.  The provisions of the promotions will be determined by the Company.
The monthly charges for voice mail services may be waived or discounted for certain non-profit institutions or to its own employees.

Southern Montana Telephone Company
P.O. Box 205
Wisdom, MT 59761
406-689-3333
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